Shipping policy

Shipping Policy

At Otaku Merchant, we aim to deliver your anime products as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after purchase. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Time

Our products are shipped internationally and typically take 1 to 4 weeks to arrive, depending on your location and local postal services.

Tracking

Every order comes with a tracking number so you can follow your package at any time.

You can track your order here:
https://t.17track.net/en

Important Notes

• Shipping times may vary during holidays or peak seasons.
• In rare cases, customs delays may extend delivery time.
• Please ensure your shipping address is correct before placing your order.

If you have any questions about your order, feel free to contact our support team — we’re here to help.